Shipping policy
We Ship Pan India
Via DTDC,Fed Ex BlueDart ,,Delhivery etc
We have Self Logistics in Metro Cities
We Deliver Orders in 3 to 4 Business days
We Deliver Pre booking(Imported) Orders in 5 to 7 Business days.
Prepaid orders ( Regular ) Delivery Time 2 to 3 Days t&c*
Cash On Delivery Orders ( Regular ) Delivery Time 2 to 4 Days t&c*
Best packing and shipping facility available with Delhivery.com DTDC.com Speedpost.com
all our packages are properly packed and shipped
with proper tamper covers
incase of any damages observed when its delivered at your place kindly share the images to get claim of shipping related loss over the orders
What is Home Delivery and Self Pickup ??
- We do Home Delivery Over Major Metro Cities and Self Pickups.
- Self Pickup - Customer have to go to Given Nearest Cargo Parcel office or Railway Parcel Offices Agent Show the Tracking /LR or Agent Packed parcel Images ( which will be shared by Freshwater Aquatica after Dispatch )
Show & Collect The Parcel. According to the Parcel Arrival Information. - If your order Items are Like Only Accessories Then You get Direct To Door Step Pan India Locations.
- Incase of Any Damaged Conditions, we will Claim From Cargo agencies and We will Reship Complete Shipment if Customer can Give us Images /Videos Of those or even was Parcel Wrong Delivery also.
- In Transit DOA ( Dead on Arrival ) will be also Claimed Fully Inc of Shipping Charges Complete Re-Shipping Will be Done .
- Charges Varies for Door Step Delivery and Self Pickup